A reply from Edinburgh TS. They will investigate both complaints and take enforcement action as appropriate !
I’m not sure about this one, the response seemed very short and there was no indication that they will be inform me of the outcome. This is the same TS office that was claiming that chiropractors had provided evidence to another complaint here – Adventures in nonsense
Judging from the name I think it may well be the same TS officer !
I’ll be sending her an email and asking for updates …